PERFORMANCE AND QUALITY IMPROVEMENT MANAGER - WEST MICHIGAN PARTNERSHIP FOR CHILDREN

Job Details
Grand Rapids, MI

WEST MICHIGAN PARTNERSHIP FOR CHILDREN JOB POSTING 

PERFORMANCE AND QUALITY IMPROVEMENT MANAGER 

Have you heard? Kent County is piloting a data-driven, innovative, performance-based approach to administering foster care that is transforming child welfare and creating better futures for children! Do you want to be a part of it? Look no further! West Michigan Partnership for Children (WMPC) is building its team. 

WHO WE ARE 

WMPC is a nonprofit organization that provides foster care and adoption services to children and families in Kent County, MI in partnership with Bethany Christian Services, Catholic Charities West Michigan, D.A. Blodgett—St. Johns, Samaritas, and Wellspring Lutheran Services. WMPC is piloting a performance-based funding model through a contract with the Michigan Department of Health and Human Services (MDHHS), utilizing a case rate that incentivizes permanency while allowing for flexibility and creativity in funds. WMPC utilizes software that will allow for predictive analytics to project successful outcomes, and flag cases that are at risk. WMPC seeks to empower communities to create better futures for children and families through innovation and collaboration. 

We are a talented, creative group of passionate professionals who are committed to creating better futures for children. We value a workplace which embraces multi-dimensional diversity and promotes work-life balance. We are energized and motivated by our mission of improving outcomes for children and we know that it takes a village! Our work environment is highly collaborative, both within the office and within the community, and we believe the best solutions lie within those we serve. 

HOW YOU WILL SPEND YOUR DAY 

• Supervising a small team of PQI Coordinators. 

• Ensuring implementation of protocols, policies, and procedures related to the PQI framework across the WMPC network providers. 

• Leading the tracking, monitoring and reporting on contract compliance, including quarterly contract reviews and annual audits. 

• Remaining knowledgeable of current research and evidence-based practice for continuous quality improvement, change management, and foster care program evaluation. 

• Supporting WMPC compliance with federal, state, and county regulations, COA standards, and contract requirements. 

• Managing and reporting on risk management and prevention activities, including special investigations, critical incidents, and internal incidents. 

• Facilitating collaborative meetings to standardize performance and build continuous quality improvement capacity across the WMPC network. 

WHAT WE NEED FROM YOU 

• Master’s degree in Social Work, Mental Health, Public Administration, or related field. 

• Three years of progressively responsible experience required. 

• Team player with a positive attitude towards contributing and learning. 

• Knowledge of child welfare principles/standards, practices, and systems (i.e. foster care, adoption, child placing agency licensing and placement procedures). 

• Knowledge and experience in trauma-informed practices. 

• Project management experience 

• Technical writing expertise. 

• Supervisory experience. 

• Interpersonal skills necessary to lead and interact with a diverse group of individuals and stakeholders. 

• Proficient with Microsoft Office products and web-based applications. 

• Ability to read, write, and communicate effectively in English. 

WHAT WE PROVIDE 

We know that our staff is our greatest resource! We invest in our employees by offering: 

• A dynamic and creative office culture; 

• Flexible scheduling, work from home options, and a generous PTO package to promote a healthy work-life balance; 

• Health benefits, life insurance, and a retirement plan, all with WMPC contributions; 

• Professional development opportunities; 

• The opportunity to create better futures for children. 

WHAT TO DO NEXT 

If this sounds like you, please submit your cover letter and resume to wmpcjobs@gmail.com

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