Legal Secretary - St. Vincent Catholic Charities

Job Details
Lansing, MI

For 70 years, St. Vincent Catholic Charities (STVCC) has worked to provide help and create hope for the most vulnerable members of the Greater Lansing community. One of the largest human services agencies in the area, STVCC is the charitable arm of the Diocese of Lansing, serving children and families in crisis through adoption, foster care, refugee resettlement, immigration legal and counseling services as well as through a therapeutic Children's Home for children who have experienced severe abuse and neglect.  

DESCRIPTION: Assist clients to schedule appointments; announce clients and visitors to the appropriate staff; transfer telephone calls to staff and/or voicemail as directed. Process clerical functions in order to submit applications, petitions and correspondence, maintain client files and program databases, and provide general clerical support to program staff.

  • Develop and maintain foundational knowledge of immigration law and procedure.
  • Timely process all phone calls coming into the program, communicating effectively and confidently with individuals for whom English is not a first language; identify appropriate language interpreter as necessary.
  • Use judgment to prioritize all incoming requests for service.
  • Conduct conflicts checks.
  • Maintain schedules for two attorneys, 5 volunteers/interns, and interpreters, while coordinating limited office space.
  • Case note every communication with clients.
  • Collect and distribute incoming mail.
  • Maintain tickler system for all open cases.
  • Prepare appropriate correspondence for attorney signature using judgment and knowledge of case file.
  • Process all outgoing mail.
  • Prepare and reconcile all invoices for client payments.
  • Prepare check requests.
  • File management (process new and closed files, maintain database of all file locations, retrieve all files as needed).
  • Prepare statistics for various monthly and quarterly reports.
  • Determine when congressional inquiry is appropriate; prepare and file congressional inquiry.
  • Determine ILC responsibility to change an individual's address with USCIS; contact USCIS to make the appropriate changes for the individual and any pending matter.
  • Contact USCIS to reschedule appointments for clients for biometrics services.
  • Take and print passport photos of clients.
  • Attend Emergency Response Committee and Volunteer Committee meetings.
  • Maintain ILC volunteer information and hours; maintain communication with law schools regarding STVCC opportunities.
  • Ensure appropriate level of supplies.

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